Steam refund window9/26/2023 The request form will ask for an explanation as to why you want to cancel your purchase. It is highly unlikely that a refund request for a game bought a month ago will be honored, even if you never hit Play in the interim. However, Steam’s policy is to only honor refund requests for games purchased in the past 14 days. Select the game you wish to refundĪlong with other account issues, you can select any of your previous purchases from the past six months to request a refund. Assuming you have two-factor authentication added - which you really should - you’ll need to put in your emailed code here as well. You must go to and log into your Steam account there. There is no way to get a refund through your Steam app. Oh dear, I snatched up Toki Tori for 90% off, only to remember that I already own it on my Switch! It may only be $0.49, but half a dollar can take you pretty far during a Steam sale.
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